FAQ

Returns & Refunds

At PSICHORA, we value the trust of our customers and work hard to establish a healthy and mutually beneficial relationship with our scarf community.

Can I Return My Order?

Yes, of cause! Please learn about the Return requirements from our Refund and Returns Policy

Who Can I Contact With Order Issues?

Please contact us via email address proving a detailed description of the issue and images’ attachments where is possible – we will respond you in no time.

Can I Ship My Order Outside Australia?

Yes, You Could! Please learn about the selection of countries we currently ship to from our Shipping Policy.

Can I Return Items Directly To A Store?

No, You Can’t. We are an online store only and do not have any physical shop.

Do You Ship Internationally?

Yes, we do! Please learn about the selection of countries we currently ship to from our Shipping Policy.

Can I Use The Same Discount On An Exchange?

Due to inventory regulations, we do not offer exchanges – once a purchase issue has been resolved, we refund your money via the original way of payment and you will be able to place your next order with us.

How Can I Find An Answer To My Question?

Our website includes a clear set of five Policies displayed below on every page, detailed product descriptions, and blog posts that share the inspiration behind our scarves. These resources cover most questions.
If you need anything more specific, please feel free to email us — we’re always here and respond as quickly as possible.